Leading Edge Managed IT Services
At Leading Edge Computers Port Macquarie we understand the importance of having reliable computer networks. That’s why we have assembled a dedicated team of highly qualified, experienced Engineers, World class business systems and a level of service that we believe is second to none.
Traditionally, IT support companies wait for problems to occur and then charge you an hourly rate to fix the issue. This model doesn’t work for anyone, especially you. At Leading Edge Computers we believe prevention is better than a cure. By utilising the latest in remote monitoring and management software your systems can be monitored around the clock and problems are fixed before downtime occurs. We also understand that when you need help it should only be a phone call away. Our help desk team is here to resolve your problems remotely or organise for one of our onsite technicians to attend your site at a time that suits you.
We have put together a range of Managed Service Contracts to meet your requirements and budget. Whether you need rapid response from our help desk and onsite technicians or want the peace of mind that your systems are monitored and maintained 24 hours a day 365 days a year. Contact us today to see how we can take the stress out of your IT, so you can get on with running your business.
Our Managed Services offering has recently been recognised by nomination in the Regional MSP of the Year awards.
On Demand IT Support: Designed to provide break/fix support on a casual, supplemental basis. With On Demand IT Support, our professional support teams can provide onsite and remote assistance for critical system issues, high level support and consultancy, and network/server migrations.
Proactive Care IT Support Plan: Peace-of-mind IT Support with knowledge that your critical systems are monitored and maintained by trained professionals. With the Proactive Care IT Support Plan your network is monitored for critical system alerts, anti-virus updates, backup errors and much more. This means in most cases, critical system issues including backup and anti-virus updates are detected and resolved prior to you being aware of an issue.
Complete Care IT Support Plan: Eliminates the stress associated with Network Management so that you can focus on your business and what it does best, whilst our team focuses on keeping your network infrastructure running at its optimum, all with the benefit of fixed monthly costs. With a Complete Care IT Support Plan your organisation will experience the highest level of support across your entire desktop, mobile, server and network environment. Just like having your own IT department.